PLEASE MAKE SURE YOU READ ALL THE INFORMATION BEFORE PLACING YOUR ORDER
How to make payment for your orders
Payments on the website are to be paid for using your credit or debit card (UK buyers only), online bank transfers, cash deposit or Western Union (direct to our bank and not for local pick up).
NO REFERENCE TO STEROIDS WILL SHOW IN YOUR BANK ACCOUNT AND YOU MUST NOT USE ANY REFERENCE TO STEROIDS AS THE REFERENCE
Those paying by card will need to ensure all details are entered correctly and that your billing address and post code match that of the card. Any orders where this does not match will be cancelled and the account closed with immediate effect. We are one of very few sites who still offer card payments as we run a zero tolerance policy for those paying via this method.
This information will be provided to you upon completion of the checkout process and will also be on your order confirmation email.
The bank will be checked each morning (Mon-Fri) between 7am-11am and those paid after this will be updated the following day. Orders paid Saturday and Sunday will be updated on the Monday.
Please be sure you have read our terms of sale because upon placing your order, you will agree to these and NO REFUNDS will be given.
ALL UK ORDERS GUARANTEED BY US
Our delivery terms
We aim to dispatch all orders within 72 hours of payment the being made and 99% of the time this is achieved. We can offer this amazing service because we hold a large stock of each brand/product and also the excellent relationships we have with our suppliers over our many years in the industry. Any of you who know the steroid industry understand that every now and then a lab will struggle for a raw which can create slight delay so please do not hit the panic button if the order takes a day or two longer…that wont be me having a day off, there will be a genuine reason for it!!
Worst case scenario on delivery
If the worst does happen and your order does stretch to 10 business days then we will send you a FREE PACK OF DIANABOL when sent. We want the orders out as quickly as you want them received…an order pile up is or worst nightmare so I can assure you we work all hours to get them out without delay.
Delivery costs and our guarantee
UK orders are £5 – This covers you for the FREE replacement order if your does not arrive. If the order has been signed for at your address, then the order is classed as complete. International orders are £10 – International orders are NOT replaced if they are seized by your customs, these are sent with you, the buyer, taking full responsibility.
ORDERS OVER £150 QUALIFY FOR FREE SHIPPING
How your order will be sent
Your order will always be sent using Royal Mail 1st Class Signed For so we can all track the delivery and a signature will be required on arrival. Although we have an impeccable delivery success rate, we will always replace any parcel sent within the UK that do not arrive. Please do not ask for us to send 1st class as we do not offer that method of postage.
Any international orders will also be sent using a TRACKED AND SIGNED FOR method.
TRACKING YOUR DELIVERY
You can track all of your orders on the official Royal Mail website and this is very quick and easy to do. Please follow the link below.
Please ensure you have checked your account and found the order status before emailing the office to ask about delivery. We apologise if this comes across as rude or ignorant but we feel our time is much better spent getting the orders packed and sent, instead of answering emails regarding dispatch. As stated above, we ALWAYS dispatch the orders as quickly as we can. If you do email the office, please make sure you actually give my staff he chance to respond before emailing again. Thank you for your understanding, Kevin – The man in charge